EMC, Storage Resource Management, ControlCenter, VMware and Corporate Culture

I don't think company culture comes from the top down - or from the bottom up.   I think it comes from what people act and what they try to do every day - at every level.   I think people overestimate the ability of the people at the top to cause large-scale change (though it's certainly proportionately higher, and a great litmus test of leadership skill), and I think people underestimate the ability for individuals at all other levels to have an impact.

What's the connection to the post title?   EMC ControlCenter is Storage Resource Management software - and also integrates with the VC APIs and ESX CIM APIs for an end to end view.   There's  a demo here.

So - we have a customer who isn't happy with the state of Storage Resource Management software in general, and ControlCenter quite specifically here.  Ouch.   But, customer is always right (though StorageBod - I have heard that customers are much happier with 6.x than 5.x - but hold us to that).

What I really like is this response from the ControlCenter team - to me transparency is good, and facing the challenge is good.  Specifically - I think it's EXACTLY an example of the opportunity to have an impact.   Storage Resource Management is a challenge for our largest customers - and here you have someone taking the critique, and offering to take MORE - to take that customer input, and make the product the best it can be.  

I run a ControlCenter VM, and Dave, I'll take you up on your challenge.   Get that community open in January.   BTW - our EMC/VMware Open Community Wiki should be up early in the year also....

Comments

[Cody]

Culture is a grass roots thing indeed. I'm lucky to be working for an employer that truly believes in it, as it seems you are as well. (Also, really really cool tool).

-Cody
http://professionalvmware.com

[David Spencer]

The community will be open in January -- we're already in pilot form and have had a few customers sign up.

I'll speak with the coordinator about getting your name on the access list :).

[John]

the video seems to have gone ?