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September 22, 2009

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David R.

We recently had talks internally about using Oracle VM instead of Vmware because the Oracle reps told us that vmware is not officially supported. I will make sure to engage my management so we can have some input as well.

dewey hylton

i got that same exact email yesterday.

Brandon Freitag

Disclaimer: I work for VMware.
Another disclaimer: I worked for Oracle prior to VMware.

Having worked at Oracle, the issue here is simple. Larry Ellison.

Larry hates to spend money on non-Oracle IT products. Once upon a time, VMware was spreading through the Oracle environment. Field Sales used it extensively for showing demos. Development used it for building out new code. Internal IT used it in various environments. And then Larry noticed that Oracle was spending money.

Larry wants your money. Oracle has been building and/or buying about every piece of software possible so that they can try to lock customers in to paying ongoing support for more and more of the corporate infrastructure. They built their own LDAP, portal, etc. and even rolled their own Linux distro. They've bought a zillion companies -- Peoplesoft, Siebel, and Sun to name a few. A hypervisor is simply another area where Oracle thinks they should be making money.

And so, Oracle virtualization was born. Like many of the other Oracle products that were developed to avoid the need for 3rd party software, they aimed to make it just "good enough" and figured they could muscle customers into buying it/using it. Oracle is creating any and every excuse to not certify/officially support VMware because that would undercut their ability to sell -- sell expensive add-ons like RAC or Data Guard and sell Oracle's inferior virtualization technology.

Oracle customers need to let their voices be heard that they've had enough of Oracle trying to strong arm them into overpaying for Oracle's products and not supporting their production environments.

Mike Laskowski

Chad as always you rock! it was great meeting you at VMware World. I got the same copy+paste answer, Here is what I wrote as a FYI.. Debating if I should even bother to reply.

Charles

I just read an article posted by Duncan regarding oracle support on VMware? Not sure if this is a joke but Oracle needs to wake up!!!! We run many oracle VM's without any issues but we always try to avoid telling oracle that it’s a VM when we do have oracle issues. It would be nice for oracle to wake up and open their eyes. Microsoft was saying the same stuff about 6 years ago but changed their policy about 5 years ago. Just recently I had the pleasure to deal with Oracle support regarding issues with JDE and boy it fun!! Oracle offers “best effort support” for virtualization solutions. Please! What is the difference?  Directly from the email I got from Oracle "We don't verify nor certify any installation with JDEdwords on virtualized environments. VMware is not part of the MTR”? This is just one of many examples and I know this was JDE but I experience similar issues with other Oracle products.  I use to be consultants vitalizing environments all over the country and it’s always been a pain to work with oracle support, and till this day it never has been a VMware issue but it’s always been a hassle to get help when running in a VM. That statement about support is very misleading. The reason why the statement is so misleading is that Oracle does not certify/support things like this. Let me explain what I mean. VMware virtualization simply provides virtualized hardware upon which an operating system runs. Oracle certifies operating systems, no question about that. But the operating systems running under VMware are typically Oracle supported versions. Do you run Oracle on a Dell PowerEdge server? Not certified. HP Proliant? Nope. IBM? You guessed it. Sun? Same.
I think you get the idea.
What Oracle does not certify is the underlying hardware
This has been an issue for way to long. Virtualization is not that new and the industry is moving to virtualization and so have millions of Oracle customers and other application providers.

Just read some of the comments!!
http://www.yellow-bricks.com/2009/09/21/oracle-feels-that-not-many-people-want-to-run-their-apps-in-a-virtual-environment/#comments

THX!! Mike Laskowski

Dave Barker

The funny thing is even Sun thinks Oracle on VMWare is a good thing. :-)

http://www.sun.com/software/vmware/support.jsp links to an article running Oracle in VMWare on a Sun X4600M2
http://blogs.vmware.com/performance/2007/11/ten-reasons-why.htm

Dave Barker

Sorry - missed the 'l' from 'html' - http://blogs.vmware.com/performance/2007/11/ten-reasons-why.html

Jay Weinshenker

Any thoughts on what tack to take if you're an Oracle E-Business customer? With a whole business that's built around Oracle, especially when the only major player besides Oracle is now SAP, you don't really have choices.

We run almost all our Oracle stuff on Redhat Linux. We looked at Oracle Enterprise Linux. It's cheaper for support, its the same SRPMs (minus redhat copyrighted art and logos), but the reason we skipped it? Oracle's support is simply abysmal. We didn't even consider Oracle VM (XEN based) because we'd have to reply even more on Oracle Support. No way.

Xen / Oracle VM doesn't have anywhere near the features as vmware so it just had no draw what so ever for us to got to.

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